Ordering Made Easy

Ordering uniforms and work apparel from ServiceWear Apparel is easy. We offer four ways to order, and customer service representatives are standing by to answer your questions.

Four Easy Ways to Order

Phone – Customer service representatives are available Monday – Friday, from 7:00 a.m. to 5:00 p.m. (CST) at: 1-800-578-9023.
Email – Send to customer service at customerservice@servicewearapparel.com.
Fax – Fax your order to customer service at 1-866-358-2107.
Online – The easiest way to order! – After you have set up your ServiceWear Apparel account, you can login to our online catalog to place orders. Online ordering is available 24/7 for your convenience.

We know your time is valuable. Click below to to see how easy it is to place your orders online.

Uniform Turnaround: How Long Before You Receive Your Uniforms? [infographic]

Quick Uniform Turnaround

We know your work isn’t slowing down anytime soon. Your departments need uniforms, and they need them quickly.

Here’s a transparent look at exactly how the ordering process works at ServiceWear Apparel. We deliver your uniform and work apparel orders on a competitive timeline compared to other uniform suppliers.

This contract has 300 employees dedicated to efficient turnaround times for uniform and apparel customization, that allow us to maintain an average turnaround time of under 14 days. Read on to see how we do it.

SWA Uniform Turnaround Infographic

Let’s break it down. Here are the key advantages we provide, which enable us to deliver your high-quality uniforms faster:

  • Efficient online ordering system
  • Access to over 15 million garments in stock every day
  • Daily orders for out-of-stock garments
  • 300 employees dedicated to garment customization

Start receiving your uniforms and work apparel quicker now. Connect with our Account Management Team, standing by to answer your questions, compare products and prices, or help you set up an account.

Get started today.

Questions to Ask Before You Choose a Purchasing Cooperative

Choose a Purchasing CooperativeJoining a purchasing cooperative can be an extremely powerful way for your government agency to save time and money.

But not all cooperative purchasing groups are created equal. Below are a few questions you should ask before you choose a purchasing cooperative.


  • Are there membership or user fees?
  • Does the organization require suppliers to provide their best government pricing to your agency?
  • Are minimum purchases required?


Accountability & Communication

  • Does the organization have adequate staff?
  • Are third-party supplier audits conducted?
  • How is information communicated to participants?
  • Is there local or accessible representation?


Transparency and Due Diligence

  • Is the procurement process for national contracts similar to the process your agency is required to use?
  • What are the standards for the procurement process?
  • Are the legal criteria for cooperative purchasing for your state met?


Products & Services

  • Are there contracts for products and services that meet your needs?
  • What is the quality of the suppliers?
  • What support services are provided to participants?


Ready to Learn More?

U.S. Communities has complied a comprehensive checklist for evaluating purchasing cooperatives. Click here to view the checklist.

How Cooperative Purchasing Can Save You Money

Save Money with Cooperative PurchasingWith government agencies always looking to make the most of limited resources, cooperative purchasing can offer significant cost savings.

Below are a few of the ways your government agency can save money by becoming a participant of a cooperative purchasing alliance like U.S. Communities.

Purchasing Power

Cooperative purchasing reduces the cost of goods and services for participating agencies by aggregating their purchasing power. A purchasing cooperative can typically negotiate better prices than any one individual participant would be able to.

Most Competitive Pricing

As a U.S. Communities participant, you have access to ServiceWear Apparel’s (and other vendor’s) most competitive pricing.

Reduced Administrative Costs: Time is Money

Lead public agencies competitively solicit contracts for a variety of products and services, and then your agency can piggyback off these contracts. There is no need to research product categories, sources quotes, or write, release and review bid documents. This saves your agency significantly on administrative costs.

Best Practices

A cooperative gives you access to the collective knowledge of all of its participants. That means you can learn best practices, new process and technologies that will help your agency become more efficient and realize cost savings.

Start Saving with Cooperative Purchasing

If you’re ready to see how your agency can save money with cooperative purchasing, click here to visit the U.S. Communities website to learn more.


Photo credit: AMagill via photopin cc

How Does Cooperative Purchasing Work?

Decreasing budgets means government procurement professionals must look for new ways to maximize resources.

Purchasing cooperatives are a popular way for government agencies to save time and reduce costs in the procurement of goods and services.

How does cooperative purchasing work? Here’s a quick overview of how purchasing works with U.S. Communities, a nonprofit government purchasing alliance.

Step 1. A participant recommends a product or service to U.S. Communities.

Step 2. A well-recognized and full-service government agency serves as the Lead Public Agency. The Lead Public Agency prepares and issues a competitive solicitation on behalf of U.S. Communities and all 90,000 public agencies.

Step 3. The solicitation is advertised nationwide for maximum competition and transparency.

Step 4. The solicitation includes language that allows all government agencies (including cities, counties, states, school districts and higher education institutions) and nonprofit organizations to use or “piggyback” the contract.

Step 5. The Lead Public Agency and public procurement professionals evaluate proposals that are submitted and recommend an award.

Step 6. U.S. Communities participants can use the contract. (To use any U.S. Communities contract, agencies and contracts only need to register online. There are no fees to register or use any contract.)

Step 7. The Lead Public Agency and Advisory Board monitor and evaluate supplier performance.

Learn More About Cooperative Purchasing

ServiceWear Apparel is the supplier partner of uniforms and work apparel to U.S. Communities. Click here to visit U.S. Communities website to learn more about cooperative purchasing.