HOW TO ORDER
1. Register with U.S. Communities
In order to do business with ServiceWear Apparel, you must be a participant of U.S. Communities, a large, nonprofit government purchasing cooperative that assists public agencies in reducing the cost of purchased goods and services by pooling the purchasing power of its over 42,000 public agencies nationwide.
Participation is completely free and gives you access to the reduced prices of all relevant vendors, including ServiceWear Apparel.
To register, simply go to www.uscommunities.org
Learn more about our partnership with U.S. Communities, and see how you can receive exclusive benefits as a participant.
2. Receive a Free Product and Price Comparison
ServiceWear Apparel offers over 50,000 different styles, sizes, and/or colors of uniform garments within the U.S. Communities contract. To expedite the procurement process, we suggest taking advantage of our free product and price comparison.
Simply complete our product and price comparison spreadsheet with your current product listing and pricing and email to customerservice@servicewearapparel.com. We will then return it with a comparison of the ServiceWear Apparel contract products and prices for your convenience.
3. Define All Agency Needs
Our program management team will work with each department to determine all garment customization needs. Products samples will be provided free of charge.
4. Set Up an Account
To set up an account with ServiceWear Apparel, simply call our customer support team at 1-800-578-9023 or contact us at customerservice@servicewearapparel.com. It's as easy as that. Creating an account will allow you to order from our catalog.
5. Place Your Order
There are four ways to order from ServiceWear Apparel:
Online
After you have created a ServiceWear Apparel account, you can login to our online catalog, available 24/7, to place orders.
Email orders to your customer support representative.
Fax
Fax orders to 1-866-358-2107.
Phone
Place orders through the customer support team at 1-800-578-9023.
ORDERING POLICIES
Minimum Order
A $100 minimum order is required.
Samples
Call customer service to order samples.
Change or Cancel an Order
In order to accommodate your same day shipping needs, orders are considered firm orders at time of placement. Therefore, additions to an order will be entered as a new order and may be billed and shipped separately. Changes can not be made once the order is placed unless the item in question is a stock garment that is not shipping at once.
Returns
All returns must have a ServiceWear Apparel return authorization ("RA") number affixed to the outside of each returned box. Please inspect all goods before processing as altered, printed, embroidered, decorated or washed garments are not returnable (unless otherwise defective). To request a return, simply call 1-800-578-9023.
HOW TO ORDER WEBINAR
Walk through the five steps of the ordering process. Length: 3:04.