ORDERING POLICIES

Minimum Order

A $100 minimum order is required.

Samples

Call customer service to order samples.

Change or Cancel an Order

In order to accommodate your same day shipping needs, orders are considered firm orders at time of placement. Therefore, additions to an order will be entered as a new order and may be billed and shipped separately. Changes can not be made once the order is placed unless the item in question is a stock garment that is not shipping at once.

Returns

All returns must have a ServiceWear Apparel return authorization ("RA") number affixed to the outside of each returned box. Please inspect all goods before processing as altered, printed, embroidered, decorated or washed garments are not returnable (unless otherwise defective). To request a return, simply call 1-800-578-9023.

Unaltered Stock Product

Customers may return unaltered stock product within sixty (60) days of receipt of goods, upon presentation to ServiceWear Apparel proof of receipt, advance approval of ServiceWear Apparel and issuance of an RA number. These returns are subject to freight costs.

Shipment Errors or Defective Goods

If you believe that your shipment has been delivered with an error or shortage, please call 1-800-578-9023. All goods must be inspected within thirty (30) days of receipt. In the event that you believe any goods received are defective, please call 1-800-578-9023 for approval, an RA number and return instructions. Defective merchandise must be clearly marked by placing tape or otherwise indicating the specific location of the garment flaw.