Ordering Policies

ServiceWear Apparel's ordering policies are outlined below. If you have questions, please contact customer service at 1-800-578-9023 or use our contact form.

 World-Class Service

National IPA Contract Terms

$100 minimum order - FOB Destination

Samples

Samples are available for all products. For current account holders, contact your account manager to request samples. For new customers, complete our online form to request samples.

Returns

All returns must have a ServiceWear Apparel return authorization ("RA") number affixed to the outside of each returned box. Please inspect all goods before processing as altered, printed, embroidered, decorated or washed garments are not returnable (unless otherwise defective). To request a return, simply call 1-800-578-9023.

Unaltered Stock Product

Customers may return unaltered stock product within sixty (60) days of receipt of goods, upon presentation to ServiceWear Apparel proof of receipt, advance approval of ServiceWear Apparel and issuance of a return authorization ("RA") number. These returns are subject to freight costs.

Shipment Errors or Defective Goods

If you believe that your shipment has been delivered with an error or shortage, please call 1-800-578-9023. All goods must be inspected within thirty (30) days of receipt. In the event that you believe any goods received are defective, please call 1-800-578-9023 for approval, a return authorization ("RA") number and return instructions.